Privacy

How do we process your personal data?

In compliance with Regulation (EU) 2016/679 and with the Organic Law on Personal Data Protection, we inform you that your personal data may be subject to any of the following processing:

- Advertising campaigns (Legal basis: Law 34/1988, of November 11, General Advertising Law.)
- Gathering the opinion of the data subjects (Legal basis: Regulation (EU) 2016/679 on data protection and LOPD.)
- Selection of own staff (Legal basis: Legislative Royal Decree 3/2015, of October 23, passing the consolidated text of the Employment law.)
- Management of own accounts and books, as the data controller. (Legal basis: Royal Decree 1514/2007, of November 16, regulating the General Accounting Plan.)Data collection for management of own tax affairs (Legal basis: Law 58/2003, of December 17, General Tax Law.)Management of own employment affairs: data collection (Legal basis: Legislative Royal Decree 1/1994, of June 20, passing the Consolidated Text of the General Social Security Law.)
- Assurances on technical and organizational measures in the software applied (Legal basis: Regulation (EU) 2016/679 on data protection and LOPD.)
- Protection of Personal Data (Legal basis: Regulation (EU) 2016/679 and Organic Law 3/2018.) TE02 – Prevention of workplace risks (Legal basis: Law 31/1995, of November 8, on prevention of Workplace Risks.)
- Destruction of documents (Legal basis: Regulation (EU) 2016/679)
- Sales / Provision of Services (Legal basis: Commercial and Tax Legislation)
- Transportation service and/or package shipments (Legal basis: Royal Decree of August 22, 1885, publishing the Commercial Code.)
-Emails (Legal basis: Commercial code and other applicable legislation.)
- Requests for information received (Legal basis: Commercial Code and other commercial provisions.)Management of incidents and/or security breaches (Legal basis: Regulation (EU) 2016/679 on data protection and LOPD.)
- Management of own legal affairs (Legal basis: Applicable commercial and employment legislation.)
- Maintenance of the IT systems (Legal basis: Commercial code.)

Who are we?

We are the data controllers for your data. Therefore, both the data subjects and the relevant bodies are expressly, precisely and unequivocally informed of the following aspects related to the data controller:
SILVERTOURS TECHNOLOGY, SLUB88422100
Avenida Explanada 1 ALICANTE 03002
ALICANTE
gdpr@silvertours.tech

What do we use your personal data for?

At this organization, we may process your personal data exclusively for the purposes set out below:

To check that all the technical measures necessary properly to manage the personal data with the software applied are being carried out. To send commercial and/or advertising information by email.To manage requests for information received by the data subject about our products or services. Exclusive management of the internal incidents detected in compliance with the GDPR requirements. To carry out advertising campaigns to publicize our services and/or products. To gather the opinion of the data subjects. Selection of staff to cover the necessary job vacancies.To comply with all the requirements set out in the Prevention of Workplace Risks Law. To send packaging and correspondence. To manage any legal problem affecting the company. To manage, maintain and repair the computer storage systems. Actions to manage our own employment affairs. Actions to manage our own tax and accounting affairs. To comply with the principle of limitation of the period for preserving the personal data.Compliance with the requirements imposed by Regulation (EU) 2016/679 and Organic Law 3/2018.Administrative Management of private customers. To make the sale or provide the contracted service.A commercial or user profile may be prepared based on the information provided or obtained. You are expressly informed that in no circumstances shall profiles be prepared with a minor’s data.The personal data provided by you shall be preserved while the contractual relationship lasts or, where appropriate, unless and until you exercise your right of opposition or you withdraw the consent granted. To do so, you may consult the corresponding section on our website or send an email to the address set out in the section on the data controller.

What do we use them for?

We are entitled to process your personal data for the following reasons:Your unequivocal, informed and express consent, in those circumstances in which it is legally required, without, in any circumstances, its withdrawal affecting the execution of other processing with a different legal basis, and without such withdrawal affecting the legality of the processing prior to its withdrawal.A legal obligation of the data controller.The execution of the service provision and/or sale contract covering the corresponding products, signed by you.The legal basis for the processing of your personal data is that the data controller has a legitimate interest. Said interest is based on a prior performance of a proportionality test or weighing up the legitimate interest of the data controller and the interests or rights and freedoms of the data subjects. This weighing up has involved assessing the interest, assessing the impact of the processing on the data subjects, balancing these two concepts, and implementing further guarantees. The final weighing up being favorable to the data controller, the processing may be carried out according to applicable personal data protection regulations.For any query or clarification, you may contact us through the email address provided in the section corresponding to the data controller.

With whom may we share your personal data?

Your personal data will be communicated to the following companies and bodies:Tax Agency.State Public Employment Service.General Treasury of Social Security.National Data Protection Agency.Banks and savings and loans.Your personal data are not going to be transferred to any third country or international organization.

What data do we process and how have we obtained them?

Your personal data will be added to the following files, which are owned by the organization:Management of own accounts.Management of own employment affairs.Management of own tax affairs. Data collection.IT maintenance.Prevention of workplace risks.Transportation and shipping.Own legal affairs.Requests for information received.Selection of own staff.Advertising campaigns.Management of incidents and/or security breaches.To gather the opinion of the data subjects.Software and hardware security measures.Destruction of documents.Protection of Personal Data.The personal data we process at our organization come from the following sources:The data subject himself/herself.

What rights can you exercise?

We guarantee that you can exercise the rights you enjoy in relation to the processing of your personal data. In particular, we inform you that you have the right to:Obtain information regarding whether your data are being processed.Exercise the right to access the personal data we hold, obtaining information about the purposes of the processing, the category of data processed, the possible recipients, the preservation period, the origin of the data and, where appropriate, the preparation of profiles or the taking of automated decisions.Exercise the right of rectification. For these purposes, we remind you that the personal data we hold must always be a true reflection of reality, so do not hesitate to use your right should any datum be modified, changed or cancelled. You guarantee that the personal data you have provided to us by any means are true and accurate, and you undertake to notify any change or modification to them; you are exclusively liable for all losses or damages caused to the data controller or to any third party due to communicating erroneous, inaccurate or incomplete information.For reasons related to your particular situation, you may object to the processing of your data, in which case our organization will cease to process the data, unless there are legitimate grounds preventing it.Request the erasure of your personal data when, among other reasons, they are no longer necessary for the aforementioned purposes or we no longer have a legitimate basis for processing them.Request the portability of your data, when the processing is done by automated means and as long as it is linked to our organization on the basis of a contract signed or you have granted consent for the processing carried out. In these cases, you will have the right to receive your personal data in a structured, commonly used and machine-readable format, or to have them transferred directly to another data controller, when technically possible.Under specific circumstances, request that the processing of your data be restricted, in which case we will only preserve them to bring or defend claims.Object to automated decision-making, including the preparation of profiles.

Said rights may be exercised for free, except where otherwise provided in law, by means of a written application signed by you or, where appropriate, by your representative, sent to the data controller, at the addresses provided for that purpose in section one, or in person at any of our establishments.

You also have the right to file claims, either before the Spanish Data Protection Agency (on the website https://www.agpd.es/) or before the relevant supervisory body. Likewise, you may bring a case for indemnification before the Courts of Justice.

Finally, you have the right to withdraw your consent, as easily as you granted it. To do so, please go to our website, where you will find the information necessary quickly and simply to cancel the authorization you have granted us to send these communications. You can also send an email to the address set out in the section on the data controller.

Likewise, we inform you that, whenever we process your personal data, the possible threats and impacts that may be caused as a result of them are determined, mitigating or eliminating, if possible, the potential harm by applying the appropriate security measures, which are periodically reviewed to determine their effectiveness. Our control systems also allow us to comply with the principles of the processing of your data, being able to prove to the data subject the principle of restriction upon the purpose of the processing, the principle of limitation of the preservation period, the principle of data minimization, as well as the principle of integrity and confidentiality.

Lastly, we also inform you that periodically you will receive surveys that will let us know your opinion about any suggestion related to the processing of your personal data, as well as to be able to comply with the principle of transparency and accuracy of the data processed. For any query or clarification, you may contact us through the email address provided in the first section.

Regards, The Data Controller